Privacy Policy

PRIVACY AND COOKIE POLICY

 

The Privacy and Cookie Policy (hereinafter referred to as the Policy) explains how UAB Techzity (hereinafter referred to as the Company or we) processes personal data of its customers, visitors of its website www.techzity.com  (hereinafter referred to as the Website), users of the mobile application Pingin (hereinafter referred to as the Mobile App) and other persons (hereinafter referred to as You, the Customers or the visitors).

 

Your personal data controller is UAB Techzity, legal entity code 304111823, address of the registered office: Paribio str. 12, LT-08101 Vilnius, Republic of Lithuania.

 

It is very important that you read the Policy carefully, as each time when you visit the Website, use the Mobile App or submit your personal data to the data controller, you confirm that you have read the terms described in this Policy. If you do not agree to these terms, do not visit our Website, do not use our content and/or services, and do not submit your personal data to us.

 

The terms and definitions used in the Policy are understood as they are defined in the EU General Data Protection Regulation No. 2016/679 (hereinafter referred to as the GDPR).

I. DEFINITIONS

  • ‘Company’ or ‘we’ means UAB Techzity, legal entity code: 304111823, registered office address: Paribio str. 12, LT-08101 Vilnius, Republic of Lithuania.
  • ‘Customer’ or ‘you’ means a natural person at least 18 years old, who has expressed his/her consent to the Rules and created an Account.
  • ‘Website’ means [the website www.techzity.com].
  • ‘Account’ means a personal password-protected account created by the Customer at the time of registration on Mobile Application, through the access to which the Customer may, inter alia, update his/her data, obtain Credits and see the balance thereof, order (book) Techzity’s Services and Products, familiarise with the instructions and procedures of use of the Services and Products, find other relevant information, see the news or notifications of the co-working environment, communicate with the Company’s contact persons, report failures and malfunctions in Techzity’s premises, etc.
  • ‘Rules’ means the Rules for the Use of Techzity’s Services, which are published and available on Techzity’s Website and the Mobile App.
  • ‘Techzity mobile application’ or ‘Mobile App’ means the application for smart phones, tablets and other mobile devices that allows the Customer to access his/her Account, order and use the Services and Products.
  • ‘Membership’ means paid virtual Techzity membership, acquired upon the registration on Techzity’s Website (i.e. creation of an Account), enabling you to order and use the Services and Products.
  • ‘Services and Products’ means the services and products listed on www.techzity.com/services, provided and offered by the Company in Techzity’s premises.

    II. ON WHAT BASIS DO WE PROCESS YOUR DATA?

The Company collects and processes personal data in accordance with the European Union and the Republic of Lithuania legal acts governing personal data protection.

The Company processes the personal data of the Customers on the following basis:

  • on the basis of consent expressed by your proactive actions, i.e. by applying to us and submitting your personal data, subscribing for newsletters, consenting to the placement of cookies; in case of use of the Mobile App, by separate consents on the Mobile App or by other proactive actions;
  • for conclusion, performance, administration, amendment of sale and purchase, workplace lease contracts, Services and Products supply agreements or similar documents.
  • for implementation of the legitimate interests of the Company and/or third parties (e.g., in administrating the Website, the Mobile App and ensuring its adequate functioning, in ensuring the quality of the Services and Products supplied and the safety of the assets managed by the Company, in order to prevent violations of law and fraud in using our Services and Products, to defend our rights or against claims, for collection and analysis of statistical data, market analysis, etc.);
  • for performance of our obligations laid down in legislation.

    III. PROCESSING OF PERSONAL DATA FOR THE PURPOSE OF REGISTRATION, IDENTIFICATION AND PROVISION OF THE SERVICES AND PRODUCTS ON THE WEBSITE

Once you have created an Account on the Website and/or the Mobile App, the Company processes the following personal data: first name, surname, e-mail address, telephone number, encrypted password, links to accounts in social networks Facebook and LinkedIn (if you wish to submit).

 

Registration on the Website and/or the Mobile App with acceptance of the Rules constitutes an agreement between you and the Company under which we process the personal data referred to above.

The Company stores the personal data mentioned above until you terminate the Account you created, or as long as necessary for achievement of the purposes for which it is processed, also following requirements for storage of such data, as set in legal acts, the periods of limitation for establishment or defence of legal claims, and if they are made—as long as necessary for this purpose. If the Customer decides to delete the Account, the Account data will be stored for a period of 6 months during which the Customer will be entitled to apply for reactivation of the Account. After the period, the data will be deleted irreversibly, and the Customer wishing to continue using the Company’s Services and Products will have to create a new Account.

IV. PROCESSING OF PERSONAL DATA FOR THE PURPOSE OF E-COMMERCE AND ONLINE SERVICES

The Company processes your personal data for e-commerce purposes to handle with the orders placed on the Website, also for:

  • concluding and performing agreements on provision of the Services and Products by the Company;
  • issuing invoices, other documents;
  • keeping accounts;
  • carrying out statistical analysis of purchases in the Company’s e-shop;
  • managing issues related to the provision of the Products and/or Services supplied by the Company;
  • managing the Website and the Mobile App as well as the Customer’s Account;
  • issuing an entry card and linking it with the Customer’s Account;
  • controlling access to/from the Company’s premises;
  • ensuring the provision of other services, e.g., services of lease of meeting rooms or equipment owned by the Company.

For these purposes, on the basis of performance of the agreement with the Customer, the Company possesses the following personal data: first name, surname, telephone number, e-mail address, data on the Services and Products purchased through the Website and/or the Mobile App, credits, acquired memberships and/or other Services (e.g., date, time, description, quantity of credits, acquired memberships and/or other Services, etc.), payment details (bank account No., payment method, etc.). If a sale and purchase, service or workplace lease agreement is entered into between the Company and a natural person engaged in an economic activity (entrepreneur), who wishes to receive a VAT invoice, we may ask to provide additionally the personal number and VAT identification number as well as the business or place of residence address.

We receive the above data from the Customer himself/herself, when the latter places an order for the Services or Products and uses services, also from payment service providers when the Customer successfully makes payments for the Services and Products.

When the Customer uses the Services and Products provided by the Company, i.e. accesses to co-working premises, uses the meeting room booking system, printers and other equipment, the Company will collect information on the use of the Services and Products, i.e. time of entry to/exit from the premises, information on booking of meeting rooms, use of the Company’s equipment.

Where the Customer acquires credits, memberships or other Services and Products having registered and logged on to his/her Account on the Website and/or the Mobile App, the Company links the personal data referred to above to the Customer’s Account. After the Customer deletes the Account, the data would be preserved separately as concluded agreements.

We may also process the data referred to above on grounds relating to the Company’s legitimate interest to improve the Services and Products provided by the Company, to carry out statistical analysis of best-selling memberships and to improve the Company’s activities in other ways.

The Company stores the above personal data to the extent it is necessary for achievement of the purposes, for which it is processed, also following requirements for storage of such data, as set in legal acts (for example, sale and purchase contracts are stored 10 years after the expiry of the contract, issued invoices are stored 8 years), the periods of limitation for establishment or defence of legal claims, and if they are made—as long as necessary for this purpose. If the Customer decides to delete the Account, the Account data will be stored for a period of 6 months during which the Customer will be entitled to apply for reactivation of the Account. After the period, the data will be deleted irreversibly, and the Customer wishing to continue using the Company’s Services and Products will have to create a new Account.

V. PERSONAL DATA PROCESSING FOR THE PURPOSES OF DIRECT MARKETING

For the purposes of direct marketing to provide newsletters, offers and information on the Products and/or Services of the Company, the Company processes the following personal data of yours: first name, surname, telephone number (if you present), e-mail address. If you have created the Account in the Website and wish to receive personal offers tailored to you, for this purpose we also process data on the Products ordered on the Website and/or the Mobile App, acquired memberships and/or other Services (e.g., date, time, description, quantity of the Services ordered, etc.), history of personal offers made and information on use of the offers (profiling for direct marketing purposes).

For direct marketing purposes, your personal data may be process by ways indicated below:

  • you may receive a newsletter with our and our business partners’ offers, news by e-mail or an SMS message;
  • you may receive a request for feedback on the Services and/or the Products supplied to you by us or our business partners, related companies, and undertakings of the Company group by e-mail or an SMS message.

You can opt out of receiving any further direct marketing communications from us at any time. You can do so by clicking a dedicated reference at the bottom of the communications we send, by notifying us by email at info@techzity.com or by phone +370 648 41 505.

We may work with third parties, for example, creators of online advertising and ad exchanges, by publishing advertisements on the Internet, we may also cooperate with a third party – analytical service providers who will help us to assess and will provide us and/or third parties with information on the use of such advertising on third parties’ websites and reviews of advertising and our content.

Data on your actions on the Internet may be collected so that subsequently we or third parties could show you the content satisfying your individual interests (for more information, see Section on cookies in the Policy).

Personal data for the purpose of direct marketing will be processed 5 years from the date of receipt of the consent to the processing of data for this purpose, unless the Customer cancels the consent earlier.

VI. PERSONAL DATA PROCESSING FOR ADMINISTRATION OF REQUESTS

The Company processes your personal data when you submit a request and/or complaint to it by email, post or phone.

 

The Company processes your personal data in the indicated cases:

  • in order to administer requests and/or complaints, ensure the quality of the Services and Products provided by it;
  • based on your consent that you express by your proactive actions of submitting a request and/or complaint.

The Company will store personal data submitted by you, which is processed in order to administer requests and/or complaints, to ensure the quality of the Services and Products provided by it, as long as necessary for examination of and replying to your request and/or complaint, also following requirements for storage of such documents, as set in legal acts, the periods of limitation for establishment or defence of legal claims, and if they are made—as long as necessary for this purpose.

VII. PROCESSING OF PERSONAL DATA OF THE COMPANY’S COUNTERPARTIES

The Company processes personal data of data subjects of different categories (for example, companies concluding a workplace lease agreement, business partners, suppliers, other counterparties, also their employees, representatives and agents, other persons visiting the Company). This data (first name, surname, employer, job title, contact information, and, if a workplace lease agreement is concluded, information on employees who have the right to use the workplace) are collected and processed for the following purposes and on such relevant basis:

  • when the said persons make, maintain, and develop business, professional or other lawful relationships with the Company;
  • when making, performing, administering transactions, contracts and agreements;
  • when developing and ensuring lawful interests of the Company;
  • when the Company defends itself from legal actions, demands, claims made against it;
  • when the Company performs the duties and obligations imposed on it according to effective legal acts.

The Company stores personal data of these persons as long as a contract, business relationships continue in effect, or as long as necessary for achievement of the purposes for which it is processed, also following requirements for storage of such data, as set in legal acts, the periods of limitation for establishment or defence of legal claims, and if they are made—as long as necessary for this purpose.

VIII. PERSONAL DATA PROCESSING ON THE WEBSITE

In case you visit our Website, the Company may process the visitor’s IP address, network and location data when the visitor gives them. Data is collected by use of cookies and other similar technologies based on the consumers’ consent.

IX. COOKIES

What are cookies?

 

When you visit our Website, we want to provide you with such content and functions that would be tailored to your needs. To do this we need cookies—small pieces of text (taking up to a few KB), that are placed by your browser in your computer, tablet or other smart device when you visit our Website. They allow the Website to save the following data:

  • login data (login device IP address, login time, city from which it has been logged in);
  • browser type;
  • demographic data (age group, gender, occupation or family status);
  • details of how you browse the Website (which pages of the Website you visit, which offered Services and/or Products you are interested in, etc.).

Cookies help us to identify you as a previous visitor to a particular website, save your Website visit history and tailor the content accordingly, accelerate searches on the Website, create comfortable and user-friendly environment of the Website, present it in a more efficient and reliable manner. Cookies also help us to ensure the smooth running of the Website, monitor the duration and frequency of visits to the Website and collect statistics about the number of Website visitors.

In applying information on your actions on the Website collected through cookies, we can cooperate with analytical service providers who will help to assess and will provide us and/or third parties with information on the use of such advertising on third parties’ websites and reviews of advertising and our content.

Why do we use cookies?

 

By using cookies, we want:

 

  • to ensure the efficient and secure functioning of the Website; we use cookies to support our security functions which help to detect and identify abuses on our Website;
  • to ensure the proper functioning of all functions of the Website, for example, ordering the Services and Products, filling in an order form, etc.;
  • to improve the functioning of the Website; by monitoring the use of cookies, we can improve the functioning of the Website and the Mobile App, the use of the Services and Products, develop existing services, improve functionality; to analyse performance when you visit our Website from other websites, other equipment or devices;
  • to identify returning visitors of the Website; cookies help us to show proper information to visitors, remember their personal settings;
  • to analyse your habits so that the functioning of the Website, the Mobile App and the Account is convenient, efficient and meets your needs and expectations, for example, by ensuring that you can easily find everything you are looking for;
  • to measure the flows of information and data sent to our Website; we use cookies to compile statistics on the number of users visiting the Website and the use of the Mobile App, the Services and Products;
  • to provide targeted marketing, advertising; by using cookies, we can collect information to provide advertising or content for a particular browser, creating different target groups; we can use cookies to show proper advertising both on our Website and beyond it.

How are cookies used for advertising purposes?

 

Advertising cookies and other advertising technology, e.g., pixels and tags, help us to provide promotional messages more effectively. They also help us to provide surveys and reports to advertisers, understand and improve our services and know when the content has been shown to you.

 

What cookies do we use?

 

Each time you visit our Website, long-term (permanent) cookies can be created that remain in your computer after your deregistration and will be used when you return to our Website; they remain effective and are not deleted after you finish browsing the Website; and/or short-term (session) cookies that terminate and are deleted when you finish browsing the Website.

 

All our cookies are used only with your prior consent, except for essential technical cookies. You may express your consent by clicking the “I accept” button on the cookie banner at the bottom of the page of the Website. Before accepting, you are free to choose which types of cookies you want to place.

 

Cookies used on the Website are listed below by type, description, moment of placement, collected data, and period of validity.

 

Types of cookies

The following types of cookies can be used in our Website:

Essential technical cookies 

These cookies are necessary on the Website for you to be able to brows and enjoy the Website functions, e.g., to save the information entered in the forms during the session, to access protected sites on our Website. Without these cookies, it would become impossible to provide certain Website services or it would not operate as smoothly as it should. For this reason, no essential technical cookies can be refused.

Functional cookies 

Using these cookies allows Website visitors to avoid changing settings each time they visit the Website. These cookies help to remember your choices and settings (e.g., language). Functional cookies also remember the changes you have made, as well as other actions, such as when you leave a comment on the Website (if this possibility is given). Functional cookies do not follow your actions on other websites.

Analytics cookies

Analytics cookies tell us whether you have already visited the Website. These cookies help us to follow the number of users and the frequency of their visits. These cookies collect information on the use of the Website and help to improve the functioning of the Website. For example, analytics cookies can show which pages are most visited, help to register any problems on the Website, etc.

Targeted (advertising) cookies

These cookies allow us to record your visit to our Website, the pages you visited previously, and the links you followed. We use this information to provide you with advertising that is in your interest. Advertising/targeted marketing cookies allow us to know whether you have seen the advertisement and the period since you last saw it. We may use third-party cookies to provide you with more tailor-made advertising.

Description of cookies used on our Website:

First-party (our) cookies

Cookie name

Type of cookie

Moment of creation

Time of validity

Data used

_icl_current_language

 

(strictly necessary) recognizes the language chosen by the user

 

The moment of visiting the Website

1 day

The cookie does not collect any personal data

cookie_notice_accepted

 

(functional) used to save the cookie settings

 

The cookie is not enabled until you give the permission

1 year

The cookie does not store any personal data

_ga

(analytics) used to distinguish users (Google Analytics)

 

The moment of visiting the Website

2 years

Unique identifier for random characters

_gat

(analytics) used to distinguish users (Google Analytics)

 

The moment of visiting the Website

1 minute

Number

_gid

(analytics) used to distinguish users (Google Analytics)

The moment of visiting the Website

24 hours

The cookie does not collect any personal data, but gives each user an ID based to the accounting

 

 

Third-party cookies and plug-ins

Some cookies on the Website are placed by other persons—third parties (for example, advertising and analytics service providers). The third parties use their own cookies to analyse how many times and how the visitors visited the Website, from which other websites they accessed the Website, where they moved further, etc. Companies that create and use such cookies apply their own policies and we have no influence on the creation or preservation of such cookies. Other third-party cookies and plug-ins: On other pages of the Website other entities (such as social networking managers) may also use their own cookies to adapt their programs or applications to your needs. We manage the information collected and transmitted by these cookies together with their owners as co-managers during the collection and transfer of such information, but we are neither in control of or responsible for how they will process and further use your information. Due to the specific nature of cookies, we do not have access to the information transmitted by these cookies, just as other entities do not have access to the information collected by cookies placed by us.

 

On the Website, we use the following third-party cookies and/or plug-ins:

  • Wordpress plug-ins:
    • Advanced Custom Fields PRO
    • Polylang
    • Loco Translate
    • Contact Form 7
    • Post Types Order
    • Really Simple SSL
    • The Events Calendar
    • UpdraftPlus – Backup / Restore
  • Google Maps
  • Mailerlite

For more information how these companies use the information collected by their cookies, see their privacy policies or contact them directly.

Facebook Pixel

Our Website uses small pieces of JavaScript code which are installed on all pages of our Website. These code pieces, called pixels, have many functions, with the help of which we gather information on clicks of Facebook advertising and visitors who have visited the Website by clicking the advertisement, information on the website where such advertising was placed and from which visitors were directed to the Website, the visitor’s browser information and IP address as well as visitors’ clicks and similar actions on the Website.

Management and deletion of cookies

When you use a browser to access our content, you can configure your browser to accept all cookies, to reject all cookies, or to notify you when a cookie is downloaded. Each browser is different, so if you do not know how to change your cookie preferences, check out its Help menu. The operating system of your device may have additional cookie controls.

If you do not want your information to be collected by use of cookies, use the simple procedure available in most browsers that allows you to opt out of cookies: Chrome; Firefox; Internet Explorer; Edge; Safari; Opera.

To learn more about managing cookies, visit: http://www.allaboutcookies.org/manage-cookies/ and http://www.youronlinechoices.com/.

However, please note that in some cases deletion of cookies may slow down the Internet browsing, limit certain Website functionalities or block access to the Website altogether.

X. DATA PROCESSORS AND OTHER DATA RECIPIENTS

The Company involves certain service providers (data processors) to process your personal data.

 

Such data processors include: data processing service providers, companies providing data centre services, companies providing web browsing or web activity analysis and related services, software creation, provision, support and development companies, companies providing accounting services, IT infrastructure service providers, providers of communications, security, call services and other service providers to whom your personal data is disclosed only to the extent necessary for the provision of their services.

 

When the Website and/or the Mobile App is accessed through Facebook or LinkedIn social network profiles, information on the creation of the Account will be communicated to social networking managers to ensure proper access to the Website and/or the Mobile App.

 

If there is a sufficient legal basis (for example, when necessary for the conclusion or performance of a contract with you and when you have been informed of such transfer), the data may be transferred to our business partners, counterparties, owners of the premises used by Techzity.

 

For the purposes of payment, certain personal data on the order, the payment method, the customer’s identity will be transferred to the payment service provider (e.g., Paysera), subject to the service provider’s conditions and legal requirements.

 

We must transfer your personal data to state supervising authorities in the cases and on the grounds provided for by legal acts.

 

Save for the exceptions indicated below, we process your personal data within the territory of the European Union. We do not currently have the intention to and do not transfer your personal data to third states.

 

Please note that certain data on your visits to the Website or data generated from your visits to our Website or when you download and use the Mobile App (such as IP address, location, cookies, settings and information of the browser or device you use, browsing date, time, duration, other information related to the activities of the browser and the device and browsing in the Website) for the purposes of monitoring of general browsing in the Website and use of the Mobile App, the Services and Products, statistics, analytics, ensuring of functionality and for related purposes may be processed, transferred or made accessible to entities operating both within the European Economic Area and outside it (e.g., when we use the Google Analytics, Facebook Ads and similar services, functionalities or products, such data processors or recipients are companies operating in the United States of America or other non-EEA states; when you download the Mobile App from app stores, your certain data will be collected automatically by the app store operator, etc.).

 

Please note that outside the EEA, personal data can be subject to lower protection than in the EEA. We follow closely developments in the case law of the Court of Justice of the European Union and data protection supervisory authorities and the guidelines on the transfer of personal data outside the EEA, and we diligently consider conditions, under which such data of yours is transferred and may be subsequently processed and stored after the transfer to the above-indicated entities. To ensure an adequate level of security of data and to guarantee legitimate transfer of data we provide standard contractual clauses approved by the European Commission or follow other grounds and conditions set out in the GDPR.

 

Your personal data can be provided to other data recipients only on the grounds provided for in legal acts.

XI. RETENTION PERIOD

Your personal data can be stored for a period longer than indicated above when:

  • that is necessary in order that the Company could defend itself from demands, claims or legal actions and exercise its rights;
  • there are reasonable suspicions of illegal activities, which are subject to investigation;
  • your data is necessary for proper settlement of a dispute, complaint;
  • for making back-up copies and other purposes in connection with operation and support of information systems and for similar purposes;
  • on other grounds provided for in legal acts.

XII. YOUR RIGHTS IN THE AREA OF PERSONAL DATA PROTECTION

To the extent and under the conditions provided by the law applicable to your personal data, you have the following rights:

  • to access your personal data and to be informed how it is processed;
  • to demand rectification of incorrect, inaccurate or incomplete data;
  • to demand erasing your personal data or restricting the processing of your personal data when personal data is processed without complying with legal requirements or when there is another legal basis for this;
  • to demand to transfer your personal data to another data controller or provide directly to you in a convenient form (applicable to those personal data that you submitted and that is processed by automated means on the basis of a contract or consent);
  • to object to processing of your personal data if it is processed on the basis of a legitimate interest, unless there are lawful reasons for such processing or such data is processed for the purpose of making, pursuing or defending legal claims;
  • to withdraw a given consent at any time if your personal data is processed on the basis of a consent.

In cases when you believe that your personal data is being processed unlawfully or your rights regarding the processing of data are violated, you have the right to contact the State Data Protection Inspectorate (for more information visit www.vdai.lrv.lt) and file a complaint with it about this.

 

The Company recommends that before you file an official complaint, you contact the Company by e-mail info@techzity.com, in order to find a proper solution for your problem.

 

How can you implement your rights?

 

In order to implement the rights listed above, the Customer must submit a completed request to the Company by hand, by post, via representative or means of electronic communications. The request must be legible, signed and include the Customer’s first name, surname, place of residence, contact details for communication and information why he/she wishes to exercise the rights, which rights and to what extent, and information on the manner in which he/she wishes to receive a reply.

 

The Company, in implementing the Customer’s request, shall have the right to verify the identity of the applicant. At the request of the Company, if the request is submitted directly, the Customer must provide the Company’s employee responsible for servicing the customers with an identification document. If the request is submitted by post, a copy of the identification document approved in accordance with the procedure provided for by legal acts must be submitted along with the request.

 

The Company, upon receipt of your request and having successfully performed the above-indicated verification procedure, will provide you with information about actions it took upon your request no later than within one month after receipt of your request and completion of the verification procedure. Taking into account the complexity and number of requests, the Company shall have the right to extent the one-month period for two more months, informing you about it no later than within one month after receipt of your request and completion of the verification procedure, giving the reasons for such extension.

 

In implementing the Customer’s rights relating to personal data, the Company:

  • has the right to ask that the Customer particularises the request submitted;
  • provides the Customer with information to the extent necessary to ensure respect of the rights of other persons if certain information about the Customer is also related to other persons.

The Company, where there are grounds and/or circumstances indicated in legal acts, shall have the right to refuse to satisfy your request and will inform you about this in writing, giving the reasons for such refusal.

XIII. HOW CAN YOU CONTACT US AND WHAT ARE OUR CONTACT DETAILS?

If you have any questions regarding the Policy or have any requests regarding the processing of your personal data, you can contact us at:

 

By post: Tech Loft, Algirdo str. 38, Vilnius

By phone: +370 648 41 505

By e-mail: info@techzity.com

XIV. MISCELLANEOUS

The Company may update the Policy at any time. The Company will inform the Customers of the updates by submitting a new version of the Policy along with the date of the last changes on the Website. The Customers understand that by continuing to use this Website after the Policy updates are made they agree to the changes made.

 

If any provision of the Policy is declared invalid or inapplicable, this provision shall not affect the legality and validity of the remaining provisions of the Policy.

 

The Policy shall apply from the date of its publication on the Company’s Website and/or in the Mobile App.